Shipping policy
SHIPPING POLICY
Last Updated: June 2026
Thank you for shopping with Auroviya. We are committed to delivering your orders as quickly and efficiently as possible.
Order Processing
All orders are processed within 1–3 business days after successful payment confirmation.
Orders are not processed or shipped on weekends or public holidays.
During periods of high demand, processing times may be slightly extended.
Delivery Time
Estimated delivery times:
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Standard Shipping: 5–12 Business Days
Delivery times are estimates and may vary depending on your location, customs procedures, courier operations, weather conditions, and other external factors.
Shipping Charges
Any applicable shipping charges will be clearly displayed during checkout before payment is completed.
Free Shipping
🌍 We proudly offer FREE Worldwide Shipping on all orders.
No minimum purchase is required to qualify for free shipping.
Order Tracking
Once your order has been shipped, you will receive a tracking number via your registered email address or phone number.
Tracking information may take 24–72 hours to become active after shipment.
Shipping Delays
While we strive to deliver all orders within the estimated timeframe, delays may occasionally occur due to:
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Courier service disruptions
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Customs inspections and clearance
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Severe weather conditions
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Public holidays
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Incorrect shipping information
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High seasonal demand
Auroviya is not responsible for delays caused by third-party shipping providers or circumstances beyond our control.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout.
Auroviya is not responsible for orders delayed, lost, or returned due to incorrect or incomplete address information provided by the customer.
Lost or Damaged Packages
If your package arrives damaged or appears lost during transit, please contact our support team within 7 days of the expected delivery date.
We will work with the shipping carrier to investigate the issue and assist in finding a suitable resolution.
Contact Us
If you have any questions regarding shipping, please contact us:
Auroviya Support Team
Email: support@auroviya.com
Thank you for choosing Auroviya.