Privacy policy

PRIVACY POLICY

Last Updated: June 2026

At Auroviya, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.

Information We Collect

We may collect the following information:

  • Full Name

  • Email Address

  • Phone Number

  • Billing and Shipping Address

  • Payment Information

  • Order History and Transaction Details

  • Device Information, IP Address, and Browser Information

  • Website Usage and Interaction Data

How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Provide customer support

  • Send order confirmations and shipping updates

  • Improve our website, products, and services

  • Detect and prevent fraudulent transactions

  • Comply with legal obligations

  • Send promotional communications (only when permitted)

Information Sharing

We do not sell, rent, or trade your personal information.

We may share your information with trusted third-party service providers, including:

  • Payment Processing Providers

  • Shipping and Logistics Partners

  • Shopify and Related Services

  • Analytics and Marketing Service Providers

These third parties only receive information necessary to perform their services.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Improve website functionality

  • Analyze website traffic and performance

  • Personalize your shopping experience

  • Remember your preferences and settings

You may disable cookies through your browser settings, although some website features may not function properly.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no online transmission or storage system can be guaranteed to be 100% secure.

Your Rights

You may have the right to:

  • Access your personal information

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Withdraw consent for marketing communications

To exercise any of these rights, please contact us using the details provided below.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those external websites.

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with an updated revision date.

Contact Us

If you have any questions regarding this Privacy Policy or the way your information is handled, please contact us:

Auroviya Support Team
Email: support@auroviya.com

Thank you for trusting Auroviya.